Divraxa

Refund and Returns Policy

We want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

  • Eligibility for Return: Items must be unused, in original condition, and returned with packaging.

  • Non-returnable items: Due to hygiene and spiritual reasons, certain products like malas, bracelets, or customized items may not be eligible for return unless damaged or defective.

  • Refunds: Once we receive and inspect the product, a refund will be issued to your original payment method within 7–10 working days.

  • Exchange: In some cases, we may offer an exchange instead of a refund.

To request a return or refund, please email us at [Your Email] with your order details.